Public complaints to the Food Safety Authority of Ireland’s (FSAI) advice line went up this past year with a sharp rise in food poisoning reports.
There were 4,058 complaints from consumers in 2022, with about 1,200 relating to unfit food and more than 1,100 each due to poor hygiene standards and
Continue Reading Ireland sees a large increase in food poisoning complaints
The Ferrero Salmonella contamination incident led to a sharp rise in consumer requests for information, according to data from Belgium’s food agency.
On average, 45 complaints and questions are received by the Federal Agency for the Safety of the Food Chain’s (FASFC) consumer contact point every day.
The 5,000 complaints
Continue Reading The Ferrero Salmonella incident drove the rise in public questions
Belgian authorities recorded 240 complaints in 2022 about the sale of food products online, according to a new report.
The Federal Agency for the Safety of the Food Chain (FASFC) has inspectors specializing in e-commerce that control online shops and deal with consumer complaints.
In the past two years, they
Continue Reading Belgium sees spike in complaints relating to food sold online
Many people in Ireland do not know how to make a complaint to authorities about unfit food or poor hygiene practices, according to a survey.
Research commissioned by the Food Safety Authority of Ireland (FSAI) found almost two-thirds of adults are unsure about what to do in such a situation.
Continue Reading Survey finds Irish people unsure how to make food complaint
Oatly has blamed a quality issue for recalling an oat drink in two European countries.
The company has received 29 complaints and two people reported stomach illness.
Detection of Bacillus cereus led to the recall of Oatly 1 liter in Finland and Estonia with a best before date of Dec.
Continue Reading Oatly recalls drink because of Bacillus cereus; 2 sick with 27 other complaints filed
There was a rise in the number of consumer complaints to the Food Safety Authority of Ireland’s (FSAI) advice line in 2021.
A total of 3,414 complaints were made, with 36 percent relating to unfit food and 24 percent to poor hygiene standards. All complaints received by the FSAI were
Continue Reading Public food complaints in Ireland up in 2021
The Belgian food agency’s consumer contact point received almost 4,000 complaints in 2021.
The 3,929 complaint count is up slightly from 3,605 in 2020, but this reflects the re-opening of caterers, restaurants and takeaways after COVID-19 restrictions, according to officials.
The Federal Agency for the Safety of the Food Chain’s
Continue Reading Belgian hotline received nearly 4,000 food complaints in 2021
Four lessons have been identified involving regulation during COVID-19 by the Food Safety Authority of Ireland (FSAI).
They include the role of early warning and emerging risk systems to help authorities respond quickly to new threats and how by accepting an impact on official controls, agencies can maintain high priority
Continue Reading Irish agency highlights key food safety lessons during COVID-19
Consumer complaints in 2020 included hair in foods, glass in soup and insects and rodent droppings in products, according to the Food Safety Authority of Ireland (FSAI).
In total, 2,772 grievances were handled by the FSAI’s advice line this past year, with 34 percent relating to unfit food and 30
Continue Reading Irish complaints include hair, snails, moths, stones, live insects in food
The number of public complaints about food and food sites spanning three countries has increased, according to a report published by the Food Standards Agency (FSA).
Local authorities recorded nearly 71,000 complaints about food safety and hygiene of food establishments during 2019-2020. This is a rise of almost 5 percent
Continue Reading Rise in consumer food complaints noted by FSA
