In reporting its latest quarterly financial results, Chipotle Mexican Grill ended up again showing how its economic recovery is coming slower than many expected. And one financial expert says social media is to blame for the hurt the fast casual restaurant is still experiencing after making about 500 people sick
Continue Reading Social media might be holding down Chipotle as hits continue
Steve Ells
Beach Beat: Is no news really good news, or just no news?
Dozens of headlines in recent days proclaimed that Chipotle is still doing what it’s executives said it would start doing months ago. It’s been a testament to the power of the Denver-based burrito chain’s marketing team to generate ink without actual news. The media blitz regurgitates the food safety plan…
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Beach Beat: Sending condolences to Chipotle’s PR guy
What a drag it must be to wake up every day as the public relations guy for Chipotle Mexican Grill. Seriously, consumers to the left of you, media to the right, and there you are — stuck in the middle with Steve Ells and the burrito bunch. For almost a…
Continue Reading Beach Beat: Sending condolences to Chipotle’s PR guy
FDA, FSIS slow the info flow; only one 2016 meeting reported
It looks like top officials at both the USDA’s Food Safety and Inspection Service (FSIS) and the U.S. Food and Drug Administration (FDA) have fallen behind in the transparency department. Both FSIS and FDA have routinely published, after-the-fact, the calendars of their top officials, showing who they’ve been meeting with…
Continue Reading FDA, FSIS slow the info flow; only one 2016 meeting reported
Chipotle execs say ‘confused’ customers will be back soon
Chipotle Mexican Grill’s executive team boosted Wall Street’s confidence in the company by characterizing the chain’s customers as confused and predicting they would all return by next year. The occupants of the Denver-based chain’s C-Suite discussed public reaction and corporate responses to a string of Salmonella, E. coli and norovirus…
Continue Reading Chipotle execs say ‘confused’ customers will be back soon
2015’s Naughty List From Your Friends at Food Safety News
Tis Christmas Eve and sadly some children–little girls like Zelda, Gloria, Beth, Grey, Nina, and Lisa along with little boys like Steve, Jack, Monty and Terry—are on the Food Safety News Naughty list for 2015. They will find nothing from us in their stockings or under their trees on Christmas…
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Chipotle’s First Norovirus Outbreak in California was Larger Than Boston College’s
An official chronology of the Simi Valley, CA, norovirus outbreak involving Chipotle Mexican Grill customers and employees, which has been obtained by Food Safety News, shows that there were far more victims than were reported at the time. The report reveals that the Simi Valley outbreak was larger than any…
Continue Reading Chipotle’s First Norovirus Outbreak in California was Larger Than Boston College’s
Chipotle Installing New Food Safety Protocols From the Ground Up
After being responsible within a six-month window for five outbreaks sickening at least 355 people with various pathogens and viruses — and also closing at least 62 of its restaurants — there’s plenty of interest in Chipotle Mexican Grill’s next move. The company has a lot on its plate right…
Continue Reading Chipotle Installing New Food Safety Protocols From the Ground Up