SEATTLE — “Trust is the most important intangible aspect of any company,” Charlie Arnot, CEO of the Center for Food Integrity said at this year’s Global Food Safety Initiative (GFSI) conference.
Arnot explained how questions
Continue Reading How to communicate with consumers about food safety
No one is immune from a food safety crisis and its ripple effects on consumers, stakeholders and hard-earned reputations. Maybe you’re fortunate and it’s been smooth sailing so far. But be prepared. A crisis –
Continue Reading Before crisis strikes: Earn consumer trust through transparency
Diana: “We have had more than 24 of your expired pouches, and my son has had diarrhea for a week!!!!!!! Honestly, giving me a voucher to buy more pouches is not adequate compensation for my
Continue Reading Food Safety: Lightning Rod for Consumer Outrage
