Editor’s note: In part two of this four-part series with SafetyChain Software, Food Safety News reviews how food firms can become resilient in the face of 2021’s new challenges, how resilience will be needed in reducing supply chain risks.
Dr. David Acheson, CEO & president of The Acheson Group,
Continue Reading Resilience in food safety for 2021: Consumer related challenges
SEATTLE — “Trust is the most important intangible aspect of any company,” Charlie Arnot, CEO of the Center for Food Integrity said at this year’s Global Food Safety Initiative (GFSI) conference.
Arnot explained how questions about food safety have become an issue of trust between companies and consumers. He told
Continue Reading How to communicate with consumers about food safety
No one is immune from a food safety crisis and its ripple effects on consumers, stakeholders and hard-earned reputations. Maybe you’re fortunate and it’s been smooth sailing so far. But be prepared. A crisis – whether big or small – is in your future and earning trust is critical to
Continue Reading Before crisis strikes: Earn consumer trust through transparency
Diana: “We have had more than 24 of your expired pouches, and my son has had diarrhea for a week!!!!!!! Honestly, giving me a voucher to buy more pouches is not adequate compensation for my son’s pain and suffering!” Rebeccah: “My daughter is still experiencing diarrhea. I hate not knowing
Continue Reading Food Safety: Lightning Rod for Consumer Outrage
