No one is immune from a food safety crisis and its ripple effects on consumers, stakeholders and hard-earned reputations. Maybe you’re fortunate and it’s been smooth sailing so far. But be prepared. A crisis – whether big or small – is in your future and earning trust is critical to successfully managing the fallout.

The…

Diana: “We have had more than 24 of your expired pouches, and my son has had diarrhea for a week!!!!!!! Honestly, giving me a voucher to buy more pouches is not adequate compensation for my son’s pain and suffering!” Rebeccah: “My daughter is still experiencing diarrhea. I hate not knowing what could be going on