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The U.S. Department of Agriculture's mission is to provide leadership on food, agriculture, natural resources and related issues based on sound public policy, the best available science and efficient management. USDA's virtual representative, "Ask Karen," is available at Food safety coaches are available Monday through Friday from 10 a.m. to 4 p.m. ET on the "Ask Karen Chat" and by phone at the USDA's Meat and Poultry Hotline, 1-888-MPHotline (1-888-674-6854). Recorded messages are available 24 hours a day.


Stephanie (Stevie) Hretz is the deputy director of the Office of Policy and Program Development’s (OPPD) Risk Management and Innovations Staff (RMIS). Prior to starting the position in June 2021, Hretz served as a
Continue Reading Faces of Food Safety: Meet Stephanie ‘Stevie’ Hretz of the USDA