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Beach Beat: Chicken Little syndrome hits Chipotle via Twitter

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Media outlets and the Twittersphere are indulging in a feeding frenzy about illnesses possibly linked to Chipotle Mexican Grill locations in New York City, but health officials say no confirmed cases have been reported.

beach-beat

Chipotle’s corporate spokesman also says the aren’t any reports of illnesses from the burrito chain’s more than 60 locations in the Big Apple.  And, the author of the message that started Chipotle’s stock tumbling Thursday morning tempered his comments quickly, signaling he was done with the topic a few hours after his initial 7:20 a.m. Tweet.  The series of tweets from best-selling author Eric van Lustbader, known for his Jason Bourne spy thrillers, likely wouldn’t have generated the media coverage or Wall Street reactions if they had come from an unknown source.  Here’s a sampling of the Twitter thread, in chronological order, including the author’s responses to Twitter followers, and ending with the Tweet he posted at 11:50 a.m. Thursday:

Media reports ranged from three-paragraph briefs to full-length stories using the Twitter storm as a news peg to rehash Chipotle’s six confirmed foodborne illness outbreaks in 2015 that sent the company into crisis mode as sales and stock value plummeted.

chicken little

The cable news network CNBC posted one of the most tantalizing headlines: “Bourne indigestion: Jason Bourne novelist tanks Chipotle stock with one tweet.”  Indeed, Chipotle’s shares closed at $390.78 on Thursday, down 2.6 percent. While that’s a far cry from their high of more than $750 a year ago, CNBC’s assessment that the novelist tanked the stock with one tweet smacks of sensationalism.  Fortune provided more context with its report, stating “Van Lustbader also clarified that he did not own Chipotle stock after some people accused him of trying to manipulate the price.”  For the record, a check of the NYC Department of Health and Mental Hygiene’s restaurant inspection grades shows 60 of the 66 Chipotle restaurants listed as having received “A” ratings for inspections done in 2015 and so far this year.  Two of the Chipotle locations earned “B” ratings — one in Manhattan in August 2015 and one in Brooklyn in January this year. The rating for a Chipotle location in the Bronx, which was inspected June 14, is still pending.  Three other Chipotle locations have “not yet graded” ratings. They are in Brooklyn, Staten Island and Manhattan.  A spokesman for the NYC health department said all complaints of possible foodborne illnesses are investigated, but not all complaints result in “field inspections” of the establishments involved.  As with local, state and federal health agencies across the country, the NYC department may not receive a report of a suspected foodborne illness for several days or weeks after a person falls ill. Factors such as delayed or misdiagnosis and the time needed for laboratory tests contribute to the lag time.  (To sign up for a free subscription to Food Safety News, click here.)

Coral Beach

Coral Beach

Managing Editor Coral Beach is a print journalist with more than 25 years experience as a reporter and editor for daily newspapers, trade publications and freelance clients including the Kansas City Star and Independence Examiner.

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