Printed in the June/July 2005 issue of Food Safety Magazine, “How to Keep Your Focus on Food Safety” was written about the food industry’s reaction to claims of foodborne illness after the “discovery” of a finger in a bowl of Wendy’s chili, which was later found to have been placed in the chili by the woman who “found” it.
“If a claim has merit, treat the customer fairly and learn from your error. This will help you keep your eye on your bottom line as opposed to looking for the finger in the chili.”
Accomplished personal injury lawyer, Food Safety News founder and publisher, and internationally recognized food safety expert. Bill's advocacy work has led to testimony before Congress and his blog reaches 1M+ readers annually.
Danone has confirmed earlier estimates on the cost of its infant formula recall.
In January 2026, Danone announced a recall of some infant formula batches. Most of them were sold
Oregon State University has launched a new online Quality and Food Safety training series aimed at building practical skills for professionals across the food industry.
The program, offered through OSU’
Paper-based records and Excel spreadsheets still play a large role in managing staff training, according to a survey.
The ninth global food safety training survey involved Campden BRI, BRCGS, IFS,
Many of the below criminal cases stemmed from outbreaks that sickened consumers that I had the honor to represent. It appears that the risk of criminal prosecution for food crimes is still real.
Between 2015 and 2021, E. coli O157-contaminated romaine was implicated in seven outbreaks in the United States, resulting in 4,274 laboratory-confirmed illnesses, 766 hospitalizations, and 11 deaths.
