Printed in the June/July 2005 issue of Food Safety Magazine, “How to Keep Your Focus on Food Safety” was written about the food industry’s reaction to claims of foodborne illness after the “discovery” of a finger in a bowl of Wendy’s chili, which was later found to have been placed in the chili by the woman who “found” it.
“If a claim has merit, treat the customer fairly and learn from your error. This will help you keep your eye on your bottom line as opposed to looking for the finger in the chili.”
Accomplished personal injury lawyer, Food Safety News founder and publisher, and internationally recognized food safety expert. Bill's advocacy work has led to testimony before Congress and his blog reaches 1M+ readers annually.
Almost half of companies think food safety and health are among their biggest risks, according to a recent survey.
A total of 45 percent named these topics as their main
Danone has confirmed earlier estimates on the cost of its infant formula recall.
In January 2026, Danone announced a recall of some infant formula batches. Most of them were sold
Oregon State University has launched a new online Quality and Food Safety training series aimed at building practical skills for professionals across the food industry.
The program, offered through OSU’
In November 2013, after Cyclospora cayetanensis sickened hundreds of people in Iowa and Nebraska, FDA published an environmental assessment of the Taylor Farms de México processing plant at Doctor Mora,
I have spent more than thirty years watching companies mistake a negative product sample for innocence. Product testing finds contamination when you are lucky. Cyclospora makes you unlucky more often than most.
Fourteen years ago, the produce lobby decided it did not want anyone testing its lettuce. This summer it got a look at the world it asked for. You reaped what you sowed. It is time to plant something better.
Fifty years of outbreaks and the pattern does not move. We find out how big it was afterward, from a journal article, years later, when it is too late for the rule to matter and too late for the family.
