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Ronald Eng is vice president of quality assurance at QTrade Teas and Herbs, which invested heavily in IT to monitor compliance, reduce errors and verify the many steps required by auditors. Eng has an extensive scientific background in biopharmaceuticals with an advanced degree in microbiology. To learn more, visit QTradeTeas.com.

When QTrade Teas & Herbs’ Level 2 SQF Institute food safety and quality system review is complete this month, a well-deserved holiday rest awaits. For now, QTrade is fully engaged in audit preparations while filling orders without delay. Inspectors will spend two days completing their document assessment of the 70,000-square-foot
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