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Q&A on the Diamond Pet Foods Recall and Salmonella Outbreak

Routine tests on dry dog food revealed the outbreak of human illnesses that so far has sickened at least 15 people in nine states and in Canada, and led to a huge recall of dry dog food sold under various brand names but all manufactured at Diamond Pets Food production plant in Gaston, SC.

Here are some questions and answers about the recall and outbreak.

How many people are sick?

As of May 3, at least 14 people in the U.S. were infected with the same strain of Salmonella Infantis that was found in samples of dry dog food produced by Diamond Pet Foods’ manufacturing plant in Gaston, according to the Centers for Disease Control and Prevention. Five of the U.S. outbreak victims required hospitalization. Canada reports one outbreak-related case in Quebec.

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However, most foodborne illnesses occur in individuals who are not part of recognized outbreaks because they have not sought medical care or submitted a specimen for laboratory testing, so likely there are more people sick in this outbreak. For every confirmed case of Salmonella poisoning in an outbreak, the CDC estimates 29 others go unreported.

How can humans get sick from dry dog food?

People who handle contaminated dog food or touch an infected dog, especially if they don’t wash their hands afterward, can ingest the bacteria and get sick.

How many pets are sick?

We don’t know. As of May 8, Laura Alvey, spokeswoman for the Food and Drug Administration (FDA) Center for Veterinary Medicine, said there had been no confirmed cases of pet illness linked to the recalled dog food. In order to confirm an outbreak-related case of Salmonella in a dog, a vet would have to submit a pet’s stool specimen for laboratory testing, which typically isn’t done.

Asked how many complaints of pet illness the FDA has received, Alvey said the agency can’t yet reveal that.

“The complaints come in from all around the country so we have to ensure that the numbers are correctly tallied and compiled (weed out duplicates, incomplete records, etc.) and they’re being consistently reported,” Alvey wrote in an email.

Which pet food brands have been recalled?

The recalled dog food was sold under at least 13 different brand names, plus several varieties within those brands, all manufactured in Diamond Pet Foods Gaston, SC facility between Dec. 9, 2011 and April 7, 2012.

The recalled pet food has a production code with a “2″ or “3″ in the 9th position AND an “X” in the 10th or 11th position. The production code may be on the back, side or bottom of the bag and is labeled with the words “PRODUCTION CODE.” The recalled products have best-before dates of Dec. 9, 2012 through April 7, 2013.

Phyllis Entis, on her eFoodAlert website, has been carefully tracking the recalls and updating the list. She has compiled the most comprehensive information on the recall (and we have tried to keep up with her updates in the story we reposted our website). Follow eFoodAlert’s information about the distribution of the pet food and other recall news here.

As of May 8, the recalled brands were:

- Apex Chicken and Rice Dog (40 lb. and 20 lb.) production code ACD0101B32; best by date 24-Jan-2013

- Canidae Dog Dry Dog Food, All Life Stages (All packages sizes; Best before date between December 9, 2011 through January 31, 2012; Production code must have the number “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Canidae Dog Dry Dog Food, Chicken Meal & Rice (All packages sizes; Best before date between December 9, 2011 through January 31, 2012; Production code must have the number “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Canidae Dog Dry Dog Food, Lamb Meal & Rice (All packages sizes; Best before date between December 9, 2011 through January 31, 2012; Production code must have the number “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Canidae Dog Dry Dog Food, Canidae Platinum (All packages sizes; Best before date between December 9, 2011 through January 31, 2012; Production code must have the number “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Chicken Soup for the Pet Lover’s Soul (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Country Value (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Diamond (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Diamond Naturals (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Adult Dog Lamb, Rice & Vegetable Formula (Best Before December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Adult Dog Chicken, Rice & Vegetable Formula (Best Before December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Mature Dog Chicken, Rice & Egg Formula (Best Before December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Healthy Weight Dog Formulated with Chicken & Vegetables (Best Before December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Maintenance Cat Chicken & Rice Formula (Best Before December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Super Premium Healthy Weight Cat Formula (December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Kirkland Signature Nature’s Domain Salmon Meal & Sweet Potato Formula for Dogs (December 9, 2012 through January 31, 2013; Production codes have a number “3‚Ä≥ in the 10th digit and the letter “X” in the 11th digit)

- Natural Balance Sweet Potato & Venison Dog (5 lb bag; Best by December 12, 2012; December 13, 2012; March 13, 2013) (this is a corrected best-by date; the original news release contained a typographical error).

- Natural Balance Sweet Potato & Venison Dog (15 lb bag; Best by December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013)

- Natural Balance Sweet Potato & Venison Dog (28 lb bag; Best by December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013; March 7, 2013; March 8, 2013; March 12, 2013)

- Natural Balance Lamb Meal & Brown Rice Dog (5 lb, 15 lb, and 28 lb bags; Best by December 10, 2012; December 21, 2012; December 22, 2012)

- Natural Balance Sweet Potato & Bison Dog (5 lb bag; Best by December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012)

- Natural Balance Sweet Potato & Bison Dog (15 lb and 28 lb bags; Best by December 9, 2012; December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012)

- Natural Balance Vegetarian Dog (5 lb bag; Best by December 9, 2012)

- Natural Balance Lamb Meal & Brown Rice Dog Large Breed Bites (28 lb bag; Best by December 12, 2012; December 20, 2012; December 21, 2012)

- Natural Balance Lamb Meal & Brown Rice Dog Small Breed Bites (5 lb and 12.5 lb bags; Best by December 21, 2012)

- Premium Edge (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Professional (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- 4Health (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Solid Gold WolfKing Large Breed Adult Dog Food (4-lb pkg; Batch code starting with SGL1201; Best before December 30, 2012; UPC 093766750050)

- Solid Gold WolfKing Large Breed Adult Dog Food (15-lb bag; Batch code starting with SGL1201; Best before December 30, 2012; UPC 093766750067)

- Solid Gold WolfKing Large Breed Adult Dog Food (28.5-lb bag; Batch code starting with SGL1201; Best before December 30, 2012; UPC 093766750081)

- Solid Gold WolfCub Large Breed Puppy Food (4-lb pkg; Batch code starting with SGB1201; Best before December 30, 2012; UPC 093766750005)

- Solid Gold WolfCub Large Breed Puppy Food (15-lb bag; Batch code starting with SGB1201; Best before December 30, 2012; UPC 093766750012)

- Solid Gold WolfCub Large Breed Puppy Food (33-lb bag; Batch code starting with SGB1201; Best before December 30, 2012; UPC 093766750029)

- Taste of the Wild (All package sizes and formulas; Best before dates between December 9, 2012 and April 7, 2013; Production codes have a number “2‚Ä≥ or “3‚Ä≥ in the 9th or 10th digit and the letter “X” in the 11th digit)

- Wellness Complete Health® Super5Mix® Large Breed Puppy (15 lb. and 30 lb. bags and 5 oz. sample bags; best by dates of JAN 9 2013 through JAN 11 2013)

The FDA says it will continue to update recall information here.

I threw away the bag my dog food came in. How do I know if I have been feeding my pets the recalled dry dog food?

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Diamond Pet Foods says that If you purchased the bag after Dec. 9, 2011, in any of the “blue” states shown on its map, or if you purchased the bag from an online retailer, you should discard the food.

The company says that to request a refund or a coupon for a new bag, you should fill out and send in its “Refund Request” form. If you don’t have the production codes or best-before dates, Diamond says to include the retailer name and location and the amount you paid for the bag. Or, the company says you can return the food in the bag to your retailer for a credit for your purchase.

How did the dog food become contaminated with Salmonella?

According to the FDA’s Alvey, as of May 8, “Diamond has not found the root cause of this issue.”

How CAN dog food become contaminated?

Marion Nestle, writing in her blog Food Politics, explains,”Canned pet foods are sterile. Dry kibble is not. It may be sterile at the point of extrusion, but it is a perfect growth medium for bacteria. It is nutritionally complete. Although some nutrients are lost during processing, the product formulas compensate for such losses. That is why dogs can survive on ‘complete and balanced’ dry foods. If the factory is contaminated with Salmonella, the bacteria can fall into the production lines and get packaged into the kibble bags.”

What are the signs that a dog is sick from Salmonella poisoning?

According to the CDC, dogs infected with Salmonella can have diarrhea, vomiting and may seem lethargic with decreased appetites. But dogs are also relatively resistant to the bacterium. They can be infected, yet not appear to be sick. Because an infected pet can transmit the pathogen to humans, it is important to wash one’s hands after touching an animal.

What should I do if my dog is sick?

Take your dog to the veterinarian.

The FDA urges veterinarians and consumers to report cases of animal illness associated with pet foods to the FDA Consumer Complaint Coordinator in their state, or electronically through the Safety Reporting Portal.

The CDC advises that pet food that has been recalled should be assumed to be contaminated and does not need to be tested. However, if a product has not been recalled but an animal that ate it is ill, it is very important to report the case to FDA.

If the owner wishes to have the pet food tested by a private laboratory, the CDC says to please keep in mind that it may be costly to have numerous tests conducted on the sample. Contact your state/local public health or agriculture laboratory, or state/ university veterinary diagnostic labs for information on how to collect and ship a potentially contaminated pet food or treat sample.

How was this outbreak discovered?

Michigan officials detected Salmonella Infantis in an unopened retail bag of Diamond Naturals Lamb Meal and Rice Dry Dog Food on April 2.

Diamond Pet Foods recalled that product on April 6.

After Ohio public health investigators found the outbreak strain of Salmonella in two bags of Diamond Brand Chicken Soup for the Pet Lover’s Soul Adult Light Formula dry dog food, that product was recalled on April 26.

On April 30, the company expanded its recall to include Diamond Puppy Formula dry dog food.

Dog foods manufactured at the Gaston plant but sold under different brand names were not recalled until after the CDC reported the outbreak of human illnesses.

© Food Safety News
  • Dr. Lynn Lofthouse

    There is a “war on pets” today. These big producers have disregard for our pets, contaminating the food they eat and putting pets’ lives in peril. It seems we are powerless to control these big “mass producers” of pet foods who use a corporate name, like Diamond Foods, and produce food under other names, like Taste of the Wild, Wellness, Chicken Soup for the Pet Lovers Soul, etc. When I heard of the recall of “Diamond Foods” I never thought it included Taste of the Wild, which I was feeding my cat kids. Only when I saw a bag of the food on the news did I become concerned and researched the recall. SHAME ON DIAMOND FOODS!!! Recalls seem to be a constant order of business.
    Dr L Lofthouse

  • http://www.HealthyGOO.com Stephen

    What is the Testing frequency called out in this SOP’s ?
    Apparently not Frequent Enough :(
    Stephen
    HealthyGOO

  • Amanda Jacobson

    I am not sure what type of food to purchase anymore. I used to feed Ian’s because it was supposed to be good for them. Then came recalls and shortages. I am currently feeding Diamond Chicken & Rice. Once again, recalls. I don’t have time to make their food. How frustrating.

  • Pauline Law

    Raw food is the best way, I only buy organic meat for my dog and I buy from farmeres mostly in my area, so I know who and where the meat comes from. Also I buy organic veggies to grate into her food, along with Green Mins a natural green mineral, also wild salmon oil and human grade vitamins, It is not hard to prepare and dogs do great on this type of meal. She also eats raw chicken backs twice a week. Also organic hormone and pesticide free. You cannot trust dog food in a bag.

  • http://www.pitbullfriends.com/ Pitbull Friends

    I don’t think Salmonella is that much of an issue for your dog, I would just make sure I washed my hands thoroughly after handling my pets food to ensure I don’t get it, the dog’s stomach is designed to eat raw food.

  • Christine

    @ Pitbull Friends– Dogs AND cats can get Salmonella, so don’t be foolish & assume your dog is bulletproof. While dogs can eat raw food, pets that are immunocompromised, debilitated or have other diseases such as diabetes would be more susceptible to Salmonella, so please don’t go encouraging people not to be careful and vigilant. If there is a high enough level of contamination, the risk IS there.

  • http://www.foodsafetynews.com Robin Thebodeau

    I disagree with the raw concept. Unless you are raising and processing your own chicken etc. Are completely aware of how salmonella occurs , and are handling the entire operation. It seems a lot of people don’t know how salmonella occurs. People should look it up online to understand it better !

  • Dr. Carol Good DVM

    I disagree that pet food companies are unconcerned about the quality of our dog and cat foods. These companies are spreading the word when there is a problem. Salmonella bacteria are common in many environments and poultry are especially susceptible. Some pet food companies are recalling their food just because it was made in the same factory as a contaminated food not because there was actually a problem found. This is a high level of caring and integrity. We should be praising them for keeping a watchful eye and not punish them.

  • http://kayleen9383@hotmail.com Kathleen W

    Forget Diamond brand foods, I can’t think of a better way to introduce your dog AND you to Salmonella and E.Coli then to feed your dog a raw meat diet. I don’t care who raises them, until you can potty train a chicken or cow, there’s going to be contamination to some degree. In addition, how many of you are actually seeking the advice of a veterinary nutritionist to properly balance your pets homemade diet.

  • Amy

    Nature’s Variety is a great alternative. Check them out. I feed my dog this and have no worries!!!!

  • Jan Westfall

    I opened a new bag of Taste Of the Wild dog food on sunday. By tuesday night my lab was vomiting and was lethargic. She would not even drink water. I took her to the vet on wednesday, and she had an elevated temp. She had extensive blood work, xrays and ultrsound. The vet could not diagnose her problem, so she treated her the best she could with an antibiotic shot, antiemetic, and a liter of fluid for her dehydration. There is no doubt in my mind that the food made her sick. There is nothing on the bag that says Diamond Pet Foods so I had no idea it was included in the recall until I got an alet from amazon which is where I buy it.

  • Joe R

    “Two more people have become ill after being exposed to salmonella-tainted dry dog food, bringing the total to 16, federal health officials reported Friday”
    “That includes one more case in the United States, where people in nine states have been sickened. Another case was detected in Quebec, Canada. Five people have been hospitalized.”
    http://vitals.msnbc.msn.com/_news/2012/05/11/11664422-16-now-sick-from-salmonella-in-dry-dog-food-recall-expands

  • tammy

    We live in Texas. Our state is not one of the blue ones. I bought a bag of Taste of the Wild from Tractor Supply back at the end of February. My lab got so sick. Throwing up and diarrhea. Took her to the vet, antibiotics , shots, anti vomiting meds, she was so sick, changed food but ended up putting her on Science Diet I/D. Her digestive system was messed up for over month, vet couldn’t find anything wrong with her. I am convinced it must of been the TOTW food. Any one else have any problems like this.

  • Melanie H.

    I am SO horrified to learn about this! I received a sample package of the Chicken Soup for the Dog Lover’s Soul and gave some to my German Shepherd. She became VERY sick and almost died! Her liver shut down and they could not find a cause for it. After $2000 in emergency vet bills I believe there should be SOME responsibility and compensation for almost killing our animals! Stupid sample! I feed her Blue Buffalo regularly.

  • Carol Priest

    My dog got sick after eating food from a batch of Taste of the Wild that was recalled. He seems fine after antibiotic, fluids and a night and day at the emergency vet. I would like to know how many others have had sick dogs after eating the recalled petfood. It seems the companies are not releasing information regarding the number of complaints.

  • amanda

    My dog passed away yesterday. The vet is saying that all the signs and work point to diamond dog food as being the cause.

  • manydoglady

    Amanda, I’m so sorry for your loss. Carol, I hope your dog stays on the road to recovery.
    Who is going to be responsible for vet bills from this?
    I’ve been feeding my animals Diamond, first as Kirkland, for over ten years. I currently have 7 dogs and 3 cats, all eating Diamond Naturals Chicken and Rice. They’ve been eating the contaminated food since mid-March – I have the empty bags. We go though about 120# a month.
    I know I will be out of a job in June, so I stock piled food. Brought home 880# in March – ALL of it is in the recall. ALL. I cannot lift it to take it back or dispose of it, so I called Diamond for help. Their representative hung up on me – would not give me contact information for Mark Schell, the person I was told was a vp who would not pay the feed store’s delivery fee to pick this stuff up and replace it – $60. This tells me they are hardly sincere, nor do they care.
    I had to get more food, fast, and at first I thought they’d be responsible and bought a bag of Lamb and Rice. My dogs have been vomiting, but I think because of the fast change. My major concern is my 20-year old. I think my big, younger “kids” can handle it, but my heartbeat, my 20 year old Lady….I make her food, but that doesn’t mean she isn’t exposed.
    In the meantime, I have a 32 gallon can of food and 16 unopened bags…and Diamond expects me to foot the bill to move it out of here.
    And now I don’t know what to feed my animals, my family. How can I cook for this many? How is it affordable?

  • lablover

    please boycott diamond petfood co. this is the third recall the co. has had since 2007! was feeding my two labs TOTW…thank god nothing happened! Went to the pet store to buy different brand and the girl suggested Wellness…..got it home and is also a diamond co. brand. What are we supposed to do to protect our loved ones?

  • Linnie

    To Amy who suggested giving your dogs Nature’s Variety, please check out this website:
    http://www.naturesvariety.com/news/33
    Apparently, this company has had a recall recently. So, I guess the question is who can we trust and what should we give our dogs/cats/animals???
    I have a friend who feeds her dogs rice, veggies, beans, and fruit. They seem to be quite healthy.
    Of course, I can’t say that the food supply for humans (unless you go organic) is any better than what big corporations are making for our animals.

  • christine

    I believe my 1 year old Rottweiler had gotten sick from The TASTE OF THE WILD LAMB. I found out on facebook from TOTW that it was ok to keep feeding my dog it. because it wasn’t recalled. so few days later TOTW on facebook said it was voluntary being recalled. my dog showed signs of bloody mucus diarrhea she vomited 2x and urine was a light green. i stopped feeding her the food. i fed her plain yogurt,canned pumkin not the pie filling with rice. also gave her a teaspoon of apple cider vinegar and nupro electrolytes. put her on Earthborn Holistic Great plains feast. I bought her Earthborn Holistic Great meadows Feast Lamb it’s for sensitive stomach. and i bought her a Dewormer it’s from safe guard incase she had parasites. so far no signs of blood ,stool is solid.BUT looked like tiny pieces of rice in her stool. so I assume she did have parasites in her system. so today is the last day of her dewormer. and i didn’t see any little pieces of rice. so far so good. totw was good while it lasted. but this Earthborn Grain free has more calories and has better ingredients. I also noticed my dogs do not drink alot of water being on this food. where as eating TOTW Sierra Mountain they drank alot of water.

  • Mountain & Snow Rescues

    I am sad to say that I have to put my 20yr old cat to sleep today! More than likely due to complications from Diamond Maintenance Cat Food. I do animal rescue, mostly large breed dogs and cats. I currently have 10 cats in my home, all of them are sick, with diarrhea and vomitting. My 20 yr old cat was fine and acted as a young cat, up until 2 weeks ago. She has since been getting thinner and thinner and loosing her bowels all over my house. I knew of the Diamond Dog food recall and was watching my dogs to make sure that they were alright. Luckily they have been fine. What I was not expecting was that the cat food was bad, because, it was never mentioned until recently. And the store that I used to work at never mentioned any recall to me, even about the dog food, which I found out after I bought it and just kept an eye on it. (This pet store I worked at over 10yrs ago, but they still know me, I spend hundreds of dollars in there a month for all my animals) I now realize that this cat food may have been bad the whole time from December 2011 – April 2012, these are the dates on the website. Unfortunately, I had to put to sleep another one of my cats 3-4weeks ago for severe liver failure, which can be a severe reaction from Salmonella Poisoning. I did not know of the recall at that point and just thought that she was time, since she had liver failure abt 5yrs ago, but was absolutely fine, right up to 3 days before she died. Very unusual. I had her cremated, so I will never know with her. But, I have my suspicions. My big concern is that I called Diamond and told them of my problem, and was offered to fill out the form for a certificate for a new bag of food. THATS GREAT, But I have to put a 20yr old family member to sleep, because of complications arrising out of their food! SHe told me she was sorry to hear about the matter! And that was it!!!! I go to the vet today for my 20yr old cat, and unless he can perform a miracle, she has to be put to sleep. I am going to be discussing with him, if there is a way to prove this was the food, I still have some of it left that I am saving (The Diamond Call center told me to discard it!!! FAT CHANCE, I am going to try and have it tested!!! I can’t afford to have 10 cats at the vet. That is a lot of money, and just to have my cat put to sleep today, will be at least $140. Not to mention the heartache. Yesterday, after I got off the phone with Diamond, I went to the store I bought it from (the same store I used to work at) and asked if they had any problems with the Diamond Cat food, and was told no, only that the cats had diarrhea and vomitting. WELL NEWSFLASH!!! An older or sick animal can’t handle that and it could cause deadly complications!!!! SOMONE NEEDS TO BE HELD ACCOUNTABLE!!!! My living room furnature has now been trashed, being thrown out this weekend, due to all the cat incidents, and not enough cleaner in the world will fix this mess, I have tried. DIAMOND’s Web Site indicates that this was a voluntary recall and lists all the food that was recalled. WHY WAS THIS FOOD LEFT ON THE SHELVES???? I have been feeding Diamond Premium Edge to my Dogs for abt 12-15yrs, since it came into my area, at the time I worked for a Pet Store, that also is a Distributor for most of the United States for various pet products. I pushed Diamond, because the ingredients were what a dog should be eating and the price was right. I would change my food, but who knows where to go from here, Purina (which makes just about every kind of food there is), Iams, and just about every brand has had a recall for some reason or another, and the sad thing is that usually no one knows about it.. Diamond only has had I believe 3 recalls since 2005 and I believe they told people about it everytime. This is just the first time it has happened to me, and I can’t believe that they are not being responsible by offering assistance. I did see that if you go to : DIAMONDPETRECALL.COM web site and go to CONTACTS, there is an area where you put your info and your veterinarian’s info and your comment (I am assuming if you had vet bills this is where you go, because if you call on the phone, they only seem to know about how to show you to this web site to fill out for refund of food) Good luck everyone, and if you have a veterinarian involved go to the website, these people need not only own up to their mistake, which they did, but they need to be held responsible for the problems their mistake caused. I will post again, after I see my veterinarian today, with what he says my best options are, if there are any, being my cat is old. If he can prove it was from salmonella, I am going after them for vet bills.

  • L. McKenney

    Just found out about this yesterday, explains why my dog was sick and then, I have been sick with high fever etc…for days till went to doc Mon., because, had no appetite, energy, rash, chills with temp 103…put on antibiotics, test done, but, no explanations till saw this on news…it was her dog food and have a case# with Diamond, my doc put me on another antibiotic and still not right and can’t work…self-employed…hope they’re ready to compensate me for all my expenses!

  • Mountain & Snow Rescues

    I am sad to say that I have to put my 20yr old cat to sleep today! More than likely due to complications from Diamond Maintenance Cat Food. I do animal rescue, mostly large breed dogs and cats. I currently have 10 cats in my home, all of them are sick, with diarrhea and vomitting. My 20 yr old cat was fine and acted as a young cat, up until 2 weeks ago. She has since been getting thinner and thinner and loosing her bowels all over my house. I knew of the Diamond Dog food recall and was watching my dogs to make sure that they were alright. Luckily they have been fine. What I was not expecting was that the cat food was bad, because, it was never mentioned until recently. And the store that I used to work at never mentioned any recall to me, even about the dog food, which I found out after I bought it and just kept an eye on it. (This pet store I worked at over 10yrs ago, but they still know me, I spend hundreds of dollars in there a month for all my animals) I now realize that this cat food may have been bad the whole time from December 2011 – April 2012, these are the dates on the website. Unfortunately, I had to put to sleep another one of my cats 3-4weeks ago for severe liver failure, which can be a severe reaction from Salmonella Poisoning. I did not know of the recall at that point and just thought that she was time, since she had liver failure abt 5yrs ago, but was absolutely fine, right up to 3 days before she died. Very unusual. I had her cremated, so I will never know with her. But, I have my suspicions. My big concern is that I called Diamond and told them of my problem, and was offered to fill out the form for a certificate for a new bag of food. THATS GREAT, But I have to put a 20yr old family member to sleep, because of complications arrising out of their food! SHe told me she was sorry to hear about the matter! And that was it!!!! I go to the vet today for my 20yr old cat, and unless he can perform a miracle, she has to be put to sleep. I am going to be discussing with him, if there is a way to prove this was the food, I still have some of it left that I am saving (The Diamond Call center told me to discard it!!! FAT CHANCE, I am going to try and have it tested!!! I can’t afford to have 10 cats at the vet. That is a lot of money, and just to have my cat put to sleep today, will be at least $140. Not to mention the heartache. Yesterday, after I got off the phone with Diamond, I went to the store I bought it from (the same store I used to work at) and asked if they had any problems with the Diamond Cat food, and was told no, only that the cats had diarrhea and vomitting. WELL NEWSFLASH!!! An older or sick animal can’t handle that and it could cause deadly complications!!!! SOMONE NEEDS TO BE HELD ACCOUNTABLE!!!! My living room furnature has now been trashed, being thrown out this weekend, due to all the cat incidents, and not enough cleaner in the world will fix this mess, I have tried. DIAMOND’s Web Site indicates that this was a voluntary recall and lists all the food that was recalled. WHY WAS THIS FOOD LEFT ON THE SHELVES???? I have been feeding Diamond Premium Edge to my Dogs for abt 12-15yrs, since it came into my area, at the time I worked for a Pet Store, that also is a Distributor for most of the United States for various pet products. I pushed Diamond, because the ingredients were what a dog should be eating and the price was right. I would change my food, but who knows where to go from here, Purina (which makes just about every kind of food there is), Iams, and just about every brand has had a recall for some reason or another, and the sad thing is that usually no one knows about it.. Diamond only has had I believe 3 recalls since 2005 and I believe they told people about it everytime. This is just the first time it has happened to me, and I can’t believe that they are not being responsible by offering assistance. I did see that if you go to : DIAMONDPETRECALL.COM web site and go to CONTACTS, there is an area where you put your info and your veterinarian’s info and your comment (I am assuming if you had vet bills this is where you go, because if you call on the phone, they only seem to know about how to show you to this web site to fill out for refund of food) Good luck everyone, and if you have a veterinarian involved go to the website, these people need not only own up to their mistake, which they did, but they need to be held responsible for the problems their mistake caused. I will post again, after I see my veterinarian today, with what he says my best options are, if there are any, being my cat is old. If he can prove it was from salmonella, I am going after them for vet bills.

  • Mountain & Snow Rescues

    I am sad to say that I have to put my 20yr old cat to sleep today! More than likely due to complications from Diamond Maintenance Cat Food. I do animal rescue, mostly large breed dogs and cats. I currently have 10 cats in my home, all of them are sick, with diarrhea and vomitting. My 20 yr old cat was fine and acted as a young cat, up until 2 weeks ago. She has since been getting thinner and thinner and loosing her bowels all over my house. I knew of the Diamond Dog food recall and was watching my dogs to make sure that they were alright. Luckily they have been fine. What I was not expecting was that the cat food was bad, because, it was never mentioned until recently. And the store that I used to work at never mentioned any recall to me, even about the dog food, which I found out after I bought it and just kept an eye on it. (This pet store I worked at over 10yrs ago, but they still know me, I spend hundreds of dollars in there a month for all my animals) I now realize that this cat food may have been bad the whole time from December 2011 – April 2012, these are the dates on the website. Unfortunately, I had to put to sleep another one of my cats 3-4weeks ago for severe liver failure, which can be a severe reaction from Salmonella Poisoning. I did not know of the recall at that point and just thought that she was time, since she had liver failure abt 5yrs ago, but was absolutely fine, right up to 3 days before she died. Very unusual. I had her cremated, so I will never know with her. But, I have my suspicions. My big concern is that I called Diamond and told them of my problem, and was offered to fill out the form for a certificate for a new bag of food. THATS GREAT, But I have to put a 20yr old family member to sleep, because of complications arrising out of their food! SHe told me she was sorry to hear about the matter! And that was it!!!! I go to the vet today for my 20yr old cat, and unless he can perform a miracle, she has to be put to sleep. I am going to be discussing with him, if there is a way to prove this was the food, I still have some of it left that I am saving (The Diamond Call center told me to discard it!!! FAT CHANCE, I am going to try and have it tested!!! I can’t afford to have 10 cats at the vet. That is a lot of money, and just to have my cat put to sleep today, will be at least $140. Not to mention the heartache. Yesterday, after I got off the phone with Diamond, I went to the store I bought it from (the same store I used to work at) and asked if they had any problems with the Diamond Cat food, and was told no, only that the cats had diarrhea and vomitting. WELL NEWSFLASH!!! An older or sick animal can’t handle that and it could cause deadly complications!!!! SOMONE NEEDS TO BE HELD ACCOUNTABLE!!!! My living room furnature has now been trashed, being thrown out this weekend, due to all the cat incidents, and not enough cleaner in the world will fix this mess, I have tried. DIAMOND’s Web Site indicates that this was a voluntary recall and lists all the food that was recalled. WHY WAS THIS FOOD LEFT ON THE SHELVES???? I have been feeding Diamond Premium Edge to my Dogs for abt 12-15yrs, since it came into my area, at the time I worked for a Pet Store, that also is a Distributor for most of the United States for various pet products. I pushed Diamond, because the ingredients were what a dog should be eating and the price was right. I would change my food, but who knows where to go from here, Purina (which makes just about every kind of food there is), Iams, and just about every brand has had a recall for some reason or another, and the sad thing is that usually no one knows about it.. Diamond only has had I believe 3 recalls since 2005 and I believe they told people about it everytime. This is just the first time it has happened to me, and I can’t believe that they are not being responsible by offering assistance. I did see that if you go to : DIAMONDPETRECALL.COM web site and go to CONTACTS, there is an area where you put your info and your veterinarian’s info and your comment (I am assuming if you had vet bills this is where you go, because if you call on the phone, they only seem to know about how to show you to this web site to fill out for refund of food) Good luck everyone, and if you have a veterinarian involved go to the website, these people need not only own up to their mistake, which they did, but they need to be held responsible for the problems their mistake caused. I will post again, after I see my veterinarian today, with what he says my best options are, if there are any, being my cat is old. If he can prove it was from salmonella, I am going after them for vet bills.

  • Kendra

    Home-made and raw are just as dangerous or more so than contaminated recalled food. Those spouting raw especially, have no clue and are the last people who should be telling others what to feed their pets. Talk with your veterinarians about what is best for YOUR pet, your pet is an individual with individual needs, not the propaganda from total strangers who have no clue what is best for your pet.
    Likewise, over the years, particularly the last decade, it is quite easy to see which of the pet food manufacturers are most likely to have more than one recall or subsequent recalls, such as Diamond Pet foods. It is those companies who do not follow good manufacturing practices, outsource cheap and redundant ingredients, do not have specialists like veterinarians, nutritionists, scientists on their teams, and do little to nothing to promote stewardship in animal nutrition and quality control manufacturing. The rise of fly-by-night, little-known, little-man-companies who cannot produce evidence for their wild claims for their pet food products are the ones most likely to care little about quality control and regulation. Marketing gimmicks do not make for quality food. Propaganda against veterinarians, and against the bigger and more trusted pet food companies, prohibits conscientious pet owners from making good choices. Companies with decades of research and professionals on their teams, as well as long-standing reputation, quality customer service, established relationships with the industry, are the companies who care about your pets. Don’t believe me? Those are the companies with less than one recall or no recalls in their entire history of the industry. Any recalls that occurred were only due to a shared resource of a certain ingredient or a mishap of an excess or deficiency in a certain vitamin or mineral and were PROMPTLY corrected and consumers taken well care of.

  • Jay Beckwith

    So it took Diamond and the FDA, almost a month to perform their “voluntary recall,” a classification that evidently permits the agency and the entity involved in the recall the luxury of dragging their heels in the process.
    In addition, it seems likely that the voluntary recall may announce a recall of only some of their manufactured brands, while omitting some of their other brands.
    Regardless, the manner in which this latest recall by Diamond and the FDA makes it clear that they place little to no value on our pets. Maybe if our pets could be used as food for human consumption the would be acquire value. I guess being a best friend to man falls short of the dollar sign.
    After reading about the inferior quality of some dry dog foods I will no longer select a kibble made in the U.S. Needless to say most of the dry foods for the U.S. comes from this country and NOT from China (wish the same were true for dog treats!).
    After this latest recall by Diamond and then reading some really nauseating comments about Wellness dry food (go to Wellness website and read the comments there if you have the stomach for it and are curious) I am considering dog kibble made in Australia or New Zealand.

  • manydoglady

    What companies have had no recalls? So sad to read about the lost animals and lost wages. Diamond isn’t going to pay for any of that, no doubt. I called the local paper and talked to a reporter there – she has covered such recalls previously and said there is no legal obligation to do more than simply refund/replace.
    I feel quite trapped in finding a new food for my family. Diamond has the right ingredients, the right “claims” and the right pricepoint. What else can I feed for about the same cost that I can have piece of mind about?
    I agree with the poster who wrote that we can’t trust human food, either. I know commercial farming practices are not to be fully trusted. The homemade food I make for my 20-year old is primarily organic,
    Diamond refused to get the 720 pounds of food I have here and replace it, but fortunately my feed store is very helpful and they will get it out of here next time they have a delivery truck in my area. I’ll keep feeding Diamond Naturals because I don’t know what else to feed them that doesn’t have corn and wheat, is affordable, and also isn’t questionable.
    We’re essentially captive to the mass market for feeding our pets and feeding ourselves.

  • http://www.402dogs.com Jerry

    I have been feeding and selling Diamond products for almost 25 years now. I can honestly say that I have never once had a problem with the products I feed. I now they have had recalls and that they are not perfect, however I still feel they make some of the best products in the world. And will continue to sell and feed their products. I would bet that all pet food company’s have had recalls. Maybe Diamond is more proactive when they have a problem. It appears that you here more in the news about pet food recalls then you do about people food recalls. Just go to the FDA recall web page and you will see way more recalls for people food then dog food.

  • Karin

    I was feeding my dog Canidea all life stages up until the recall. Before I new about the recall I bred my dog. She just delivered 5 pups . Two had to be put down because they had Spina Bifita . This is un heard of in my breed of dog. My bags all match the numbers that are being recalled . Any suggestions .Do you think it could be because of the recall ?
    Thanks

  • Tyler

    I was feeding Nature’s Domain by Kirkland’s Signature to my 3.5 old weimaraner. The package that I believe made her sick has an expiration date of May 2013, which is not in the recall period. The company tells me the bag is not affected although my dog has ALL the symptoms of the problem such as diarrhea, vomiting, lethargic, loud stomach noises, slightly bloody stool and also wouldn’t eat the food (after eating it for over a year). They might want to look at expanding the recall. Never buying Diamond again. I will be switching to Acana.

  • Theresa McLone

    To all of you whose pets have been affected by this most recent poisoning, I feel your pain. My two cats were severely compromised by the Chinese wheat gluten/melamine poison sold by Menu Foods to most every cat food maker back in 2007. Definitely take your pets to the vet for a check-up and blood work if you even just think something is wrong. My cats survived because I brought them in a week before the recall was announced.
    My vet was stymied (sudden kidney failure in TWO indoor cats) since both cats were fine at their annual exam 2 months before. They had both lost a LOT of weight and wouldn’t eat anything (all the new food I bought was poisoned, too!). The morning the recall was announced my vet called me to see what I had been feeding them, and almost every brand was on the list. At least my babies had been on IV fluids for a week, so they didn’t die. One of the vet techs at the practice lost a puppy and both her cats because she didn’t realize there was a problem until the announcement. That extra week saved their lives!
    I still had to hydrate them 3 times a week for 6 months at home, but they lived. You try getting 300ccs of Ringer’s into a cranky cat all by yourself 3 times a week. I should have sued for hazard pay! Still, as a foster kitten mom I’m used to the protocols of hydration, so I saved a LOT of $ because I could do it myself. The vet gave me a prescription I could fill at WalMart instead of having to buy the fluids, potassium, needles, and tubing at his prices! I love my vet!
    The CEO of Menu Foods promised to pay ALL documented expenses incurred by pet owners affected by his poison. Uh huh. It took over 4 years for the class action suit to be settled, and while I was told that the entire amount of $3,200 (vet and medications) was considered “documented”, there was only enough money to pay about half of all claims, so I got just over $1,500. And they included a letter indicating that “Tough, this is all you get.”
    My vet was so pissed he sent a letter to the company and also wrote letters to Veterinary journals.
    Bottom line: document the hell out of EVERY symptom your pet exhibits, keep all receipts, and be hyper-vigilent about seeking treatment, even if you just think your pet is sick.
    And…we now make our own grain-free, cooked food for our cats. It costs the earth (the supplemental fish oil, taurine, bone meal, and vitamins add up) but it’s worth it to really KNOW what’s in their food. At least as much as you can “know” about chicken, eggs, and liver. At least it’s cooked.
    Good luck everyone…I’ll hold a good thought for you.

  • Sherri

    I have been feeding all three of my large breed dogs, Diamond Natural Lamb meal and Rice for a while now, and they have been doing great on it. So I went online today to research if Diamond makes a cat food, when I found this page about a recall and decided to read it, and all the comments. I hadn’t heard of the recall until just now. But it explains my puppy’s illness he had a while back. He had diareah severely for a week, having accidents in the house, and vomiting.Since he is a 140lb English Mastiff, and likes to get into mischeif, I thought that he had eaten one of my son’s toys, or found something in the garage, that had upset his stomache. If it had gone on for longer than a week, I was going to take him to my vet, but I kept a close eye on him and he got better. I have NEVER even thought it could of been from the food. Although I do not live in one of the blue states, I believe now after hearing everyone’s heartache they have gone through, and the symptoms their dogs, and cats have had, that I will be way more vigilant about linking the symptoms of salmonella to dog food if this ever happens to me again…However, I will still continue to purchase Diamond for my dogs, but have decided not to change cat foods after reading this article.

  • Karen Parker

    From what I understand, Precise pet foods, made in Texas is a family based company and has never ever had a recall of their pet food. They have 3 lines from the original, to their plus and now holistic. The price on the original line is extremely reasonable and it is a very good food.
    I have fed this food for years with great results.

    • Caroline

      Also… Muenster and Great Life Dog Food are good/safe dog foods.

  • Mary S.

    In response to Kathleen W.’s advice to consult a veterinary nutritionist – there are only about 74 board certified veterinary nutritionists in the United States. So that is not an option for most people. Other vets receive very little nutrition training. I recently looked at 8 vet school curricula (out of 28)and found that one school has no nutrition course requirements, most had 2, one had 3 and one had 4. Only two of these had courses in small or companion animal nutrition. That is hardly an advertisement for using your GP vet for nutrition guidance.

  • Nicole

    However did dogs survive before processed dog food? Do any dog owners here live in the country where their pets are exposed to an uncontrolled environment? When it comes to things my dogs can get their jaws around, the deader and stinkier the better, not to mention all the cow poo they love to roll around in. What about the water they drink? Do we ever wonder how our dogs don’t get the scours when they drink from random water puddles or rivers and lakes. These animals were ancestors of the wild until humans came along and turned them into kids and pets.

  • Julie

    I have been feeding my dogs Canidae All Life Stages for years. It was rated 5 out of 6 stars having a high quantity of meat and no corn http://www.dogfoodanalysis.com/. But I had noticed that from bag to bag, my dogs would sometimes really like the food and other bags they didn’t want to eat it. After this recall I decided to change foods and went with Healthwise Chicken and Oats. When comparing cost per daily feeding (based on 1100 calories/day) of high quality dog foods, Canidae ALS was a great deal, but Healthwise is good too, and my dogs LOVE it. A couple of our local pet food stores in New Mexico now refuse to carry anything made at the Diamond plant, even though the recall is over, and one owner has even visited every plant where dog food she might carry is made, and refuses to carry any pet food made at the Diamond Plant based on what she saw. Now she pretty much only carries Natura pet foods which include California Natural, Healthwise, Innova, and Evo.

  • Mona S.

    To Amy who recommended feeding your dogs Nature’s Variety dog food, I fed my 7 yr. old Havanese Nature’s Variety Prairie dry dog food for the last 6 years. I noticed an odd smell when I opened a new bag of Nature’s Variety Beef Meal & Barley Medley, purchased in May 2012. I called the company who made me feel as if it was only my unfortunate, isolated experience. They sent me a coupon for a replacement bag. Guess what? The replacement bag purchased at a different retailer, about 2 weeks later; had the same offensive smell. My dog would eat it on and off, till I finally stopped feeding him the Beef variety altogether.
    My beloved Havanese, healthy his entire life, became suddenly ill with vomiting, excessive diarrhea and lethargy in mid June 2012. All initial test were negative for 2 weeks, after symptoms started. He eventually developed fluid build up in his abdomen and enlarged lymph nodes. Based on symptoms, he was diagnosed with lymphoma and was put to sleep on 7/19/12; less than a month after he became ill. Only after his demise, did I learn that Nature’s Variety Beef Meal & Barley Medley was recalled “voluntarily” by the manufacturer on 7/12/12. Is it just sheer coincidence that my dog became ill from what I had routinely fed him for years, and after I notified the company that I had a problem with their food? They still maintain nothing was contaminated in their product. I can’t help but feel that the timing for their product issues and my healthy, middle-aged dog becoming ill are somehow connected.
    My message is don’t assume Nature’s Variety is any better than any other dog food. It’s not!

  • East Texas

    All please be careful. I have or had 5 dogs. I have 4 now, I burried one today. Have one vomiting. I found this blog because I have been trying to figure out what killed my dog, so I looked up the dog food bag! It is Diamond Pet Foods High Energy. Expiration date is 20th of September 2013….this isn’t listed in the recall that I just read. That recall involved products with a different expiration date. I will be notifying the company next. Please beware. Hope this helps someone…btw, I thought my dogs were just spoiled when they didn’t gobble up their food…I know now it’s because they didn’t want to eat it!!

    • KT

      My dogs became ill after eating Diamond Grain Free dog food purchased at Del’s Feed Store. I was hesitant to purchase the food because it wasn’t the typical White Fish and Sweet Potato formula that they normally eat. But the clerk assured me that this food was just as good as the food they normally eat. I thought that they may have gotten the illness from the kennel where they stayed just previous to becoming sick. However, my puppy who was not on the food did not get sick and she stayed at the same kennel, same time. I also got sick with intestinal symptoms and weakness. It was pretty bad and almost $200 in vet bills later, they can’t tell me what was really wrong with my dog other than it was either salmonella or e coli. I doubt the vet reported it to CDC and I got well before I went to the doctor. I was on a whole slew of holistic supplements to eradicate this type of illness.
      Both dogs got well after a bland diet of greek yogurt (with probiotics), brown rice and cooked chicken breast, which I gradually added sweet potato to. My large breed dog who was sickest was on two different types of antibiotics and a charcoal/keopectate capsule that is formulated at the vet’s office. She had a complete blood work panel done but her stool was not checked for salmonella or e coli. In hind sight I should have insisted that this be done. Her blood work was apparently negative for zoonotic diseases that can be detected in the blood like giardia. I have been through the giardia illness with one of my dogs (not the one that was sick), and contracted the same illness. I am immune suppressed and the larger dog is my service dog. Her being ill is potentially disastrous for me because I depend on her service.

  • Suzis Zeus

    The recalled dog food was sold under at least 13 different brand names, plus several varieties within those brands, all manufactured in Diamond Pet Foods Gaston http://www.pregnancymiracleebookreview.com